A video visit may be a good starting point for
- Cold, flu, allergy, or sinus symptoms
- Rashes and other visible skin concerns
- Minor stomach or urinary symptoms
- Medication questions
- Follow-up questions after recent care
Clineva video visits
See a Clineva Provider from Home
Talk with a Clineva provider by video for eligible non-emergency health concerns—without traveling to a clinic.
Choose Video Visit as your location when making a reservation. Self-pay video visits are $50. You must be physically located in California during the visit. Video visits are not for emergencies.
Care from home
Connect by phone, tablet, or computer.
For California patients
Be in California when your visit begins.
A clear self-pay price
$50 for a ClinevaCash video visit.
What to expect
How a Video Visit Works
Video visits use the same Clineva reservation process as clinic visits.
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Make a reservation
Start with Save My Spot and tell us about the care you need.
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Choose Video Visit
Select Video Visit as your location when the reservation flow asks where you would like to be seen.
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Join your visit
Follow the instructions in your reservation confirmation. Eligible visits may also be available from your patient portal.
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Review your care plan
Your provider will discuss next steps and may recommend a clinic visit when an exam, test, or procedure is needed.
Choosing the right setting
Is a Video Visit Right for You?
A provider can evaluate many concerns by video, but some symptoms and treatments require an in-person exam.
Choose in-person care when you may need
- X-rays, lab testing, or a hands-on exam
- Treatment for a cut, burn, sprain, or possible fracture
- An injection or procedure
- An evaluation that cannot be completed reliably by video
For severe or life-threatening symptoms, call 911 or go to the nearest emergency department.
Insurance and pricing
Know your options before you reserve
ClinevaCash prices are available for patients paying without insurance. Insurance participation and benefits can differ for video and clinic visits.
Video Visit
$50
ClinevaCash self-pay price for an eligible video visit.
Urgent Visit
$150
ClinevaCash self-pay price for an urgent in-person visit. Tests, imaging, or procedures may have separate charges.
Video visits are covered by select insurance plans. Coverage, network status, and patient responsibility vary by plan. Contact your health plan and Clineva to verify coverage and expected costs before your reservation.
Insurance and costs
Confirm your coverage before your visit.
Clineva accepts straight Medi-Cal and CalOptima. Coverage and network participation vary by plan, service, and location. Please confirm your benefits before your visit.
Helpful details
Frequently asked questions
Use Save My Spot and complete the regular reservation flow. When asked to choose a location, select Video Visit.
You must be physically located in California when the video visit takes place. Choose a quiet, private place with a reliable internet connection when possible.
Follow the instructions sent with your reservation confirmation. Eligible reservations may also appear in your Clineva patient portal.
Video visits are covered by select insurance plans. Coverage and patient responsibility vary, so contact your health plan and Clineva to verify benefits and expected costs before your visit.
A provider may prescribe medication when it is clinically appropriate and permitted by applicable requirements. A prescription is not guaranteed, and some concerns require an in-person exam.
Your provider may recommend follow-up at a Clineva clinic when you need a physical exam, test, imaging, or procedure. For severe or life-threatening symptoms, call 911 or go to the nearest emergency department.
When you need hands-on care
Six clinics are ready for in-person follow-up
Clineva clinics offer exams, testing, imaging, and procedures that cannot be completed by video. Find the clinic that works best for you.
Find a clinic
Clineva Urgent Care
Ready to talk with a Clineva provider?
Make a reservation and choose Video Visit as your location during the regular reservation flow.